At ITS we pride ourselves on our technical support team’s professionalism and experience. Customers are welcome to contact ITS Technical Support for advice and assistance and to request access to our password-protected download site.
Current ITS Software Versions (for other products please contact us).
- ITS:IrisCD X7 Server 2.19.0, Client Pack 2.20.0
- Mirtrak 6.0 Server
- Mirtrak 6.0 Client
- MyPC 5.1.10 Server
- MyPC 5.1.12 Web Components
- MyPC 4.1.5 Windows Client (VDI environments via RDP)
- MyPC 4.1.17.11 Windows Client (Terminal Server, Citrix Xenapp, VDI environments via PCoIP)
- MyPC 4.1.17.23 Windows Client (Classic Windows XP, Windows 7 32-bit & 64-bit environments)
- MyPC 4.1.17.21 Windows Client (Public Library XP, Windows 7 32-bit & 64-bit environments)
- MyPC 2.0 Mac Classic Client for Active Directory (OS X 10.6, 10.7 and 10.8)
- MyPC 1.0.8 Mac Client for Public Libary (OS x 10.4)
- Onelog X8 8.4.5.16 Server
- Onelog X8 8.4.6.1 Client
- R&R 3.3.19 Server
- R&R 3.3.20 Web Components
Shared ITS Software Components
- Cire 3.0.7 (Used by R&R 3.0 or above, MyPC 5.0 or above, Onelog 8.4 or above)
- TripleA 3.1.6 (Used by ITS:IrisCD, MyPC, Onelog and R&R)
For telephone support please dial:
ITS UK & Europe +44 (0)20 8869 1960
ITS USA & Canada +1 708 364 1502
ITS Spain +34 914 811 864
ITS Germany +49 3222 109 0673
ITS France +33 (0) 184 883 023
For email support please send your query to: helpdesk@itsltduk.com